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Thursday, October 29 • 4:30pm - 5:10pm
雲泥の差 'The Separation Between Clouds and Mud' - Operating OpenStack Private Clouds

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雲泥の差 (undei no sa) - the Japanese Proverb which literally translated means: "The separation between clouds and mud", implying there is a vast difference between two things. In practice this session is to focus on the difference between "Installing" an OpenStack cloud, from truly "Operating" that cloud...

OpenStack continues to gain momentum and wide spread adoption across organizations of all shapes and sizes. As these groups progress beyond early proof-of-concept evaluations and look to deploy and operate production clouds, they are often faced with the challenges of what comes on day two and beyond (“Now that I have it installed, what does it take to actually operate an OpenStack cloud?”).

In this session we will explore many of the key lessons we have learned that have come from operating OpenStack private clouds of every size and shape over the last few years as a service provider, and share the best practices that we have developed to enable our teams to not just install, but to operate these clouds…

Join key leaders from the Rackspace support and product organization as they share some of the best practices that we have developed in a number of key areas:

  • Building Teams - How to think about building and organizing teams, what is the culture and environment needed to help them deliver their best?

  • Processes and Enabling Functions - How to instill process and rigidity without impeding your team and your customers?

  • The Virtuous Cycle - Building feedback loops and recognizing the different personas you need to serve

avatar for Steve Ribble

Steve Ribble

Senior Manager, Operations
Steve Ribble is a Senior Manager of Operations for Rackspace's OpenStack Private Cloud support organization.  For the previous five years, Steve worked closely with Rackspace's largest Enterprise customers and support teams providing operational direction and process improvements... Read More →
avatar for Bryan Thompson

Bryan Thompson

Sr. Director of Product Management
Bryan Thompson is a Sr. Director of Product Management at Rackspace and leads the product team for Rackspace Private Cloud.  Prior to joining Rackspace, Bryan served as VP of Product management at Tier 3 and held product and technology leadership roles at Limelight Networks and Amazon.com... Read More →

Thursday October 29, 2015 4:30pm - 5:10pm JST

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